Transformation of quality management in higher education in South Kalimantan: Evaluation of the Educational Management Information System (EMIS)
DOI:
https://doi.org/10.17977/um022v11i12026p1-15Keywords:
educational management, information systems (EMIS), quality management (QM), lecturer commitment to technology, higher educationAbstract
Effective integration of Educational Management Information Systems (EMIS) has become a strategic priority for higher education institutions in supporting technology-based quality management (QM) and academic governance processes. However, the success of EMIS implementation is determined not only by technological infrastructure readiness, but also by collaborative management practices and lecturers’ commitment to technology use. This study aims to analyze the relationship between EMIS implementation and quality management (QM) in higher education. A cross-sectional design was employed, with data collected through a web-based survey of 300 lecturers from public and private universities in Banjarmasin, Indonesia, using a snowball sampling technique. Data were statistically analyzed to examine the influence of EMIS on quality management practices and the role of lecturer attitudes toward technology. The results indicate that EMIS significantly strengthens institutional quality management, particularly in achieving organizational goals such as accreditation, certification, and systematic academic administration. Lecturers with positive attitudes toward technology perceive EMIS as more useful and effective in supporting both instructional and administrative tasks, indicating alignment between EMIS functionalities and professional demands. Moreover, commitment to technology emerges as a critical factor in maximizing institutional benefits. This study recommends the need for contextual and sustainable lecturer training and capacity building programs to ensure optimal utilization of EMIS within the framework of higher education quality assurance. Limitations include reliance on self-reported data and local contextual factors. Future research is recommended to adopt longitudinal and cross-cultural approaches to further explore the dynamic relationship between EMIS, quality management, and technological commitment in higher education.
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